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Change and Risk Management Specialist


Vacancy Number: 23/004

Job Title: Change and Risk Management Specialist

Basic Monthly Salary: $10,090.40, not exempt from taxation

Closing Date: Wednesday, 22 February 2023, 2359 EST (UTC-5)

Joint Force Command Norfolk (JFCNF) is seeking to hire a Senior Business Analyst to manage the Project Team for JFCNF 2.0.


JFCNF Headquarters is located in Norfolk, Virginia and it is the only operational NATO command in the United States. JFCNF serves as the bridge between Europe and North America and was established to project stability, deter aggression and defend NATO’s allies in the North Atlantic and High North, from seabed to space.


Location: Norfolk, VA, USA

Directorate: Support Directorate

Security Clearance Required: NATO Secret

Post Context/Post Summary

JFCNF provides a Joint Headquarters to plan, prepare and conduct operations to support NATO’s core tasks at the Joint Operational Level, as directed by the Supreme Allied Commander Europe (SACEUR).

The Support Directorate is responsible for planning, directing, monitoring, assessing and coordinating Support staff functions. Assists and advises on policy matters and in the execution of support activities, including provision of regional focus.

As an integral part of the development of Joint Force Command Norfolk, the Tiger team for JFCNF 2.0 provides:

- A holistic, cross-functional, objective analysis and advisory capacity for the delivery of JFCNF 2.0 across the HQ, IAW MC direction and aligned to AAP-16(D) Procedures;

- A HQ-wide strategic organisational change management capability for the delivery of JFCNF 2.0;

- A common project and programme management capability within ACO based on proven project and programme management principles and techniques;

The incumbent is responsible for:

- Supporting the Team leader in Providing a corporate, cross-functional overview and high level reporting function on the delivery of JFCNF 2.0 through the monitoring and tracking of all key risks.

- Providing an organisational change management and assurance capability to the HQ specifically regarding the delivery of JFCNF 2.0.

Principal Duties

The incumbent's duties are:

a) Initiate, facilitate, and execute programme and/or project management practices and other appropriate strategic organisational change mechanisms, throughout JFCNF on workforce organisational change issues WRT JFCNF 2.0.

b) Identify opportunities for organisational analysis, business process reviews, resource savings and organisational optimization inside JFCNF during the transition to JFCNF 2.0.

c) Mentor JFCNF personnel on risk management techniques, processes and strategies.

d) Initiates and delivers the continuous risk management reporting procedure for the delivery of JFCNF 2.0 and provides framework support to the wider HQ.

e) Initiate and develop draft Research Reports and briefings, containing analysis and recommendations for organisational change initiatives.

Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract.

Act as Programme/Project Manager and/or as Integrated Project Team (IPT) Leader or member as directed by Chief of Staff.

The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply.

The risk of injury is categorised as: No Risk

Essential Qualifications

a. Professional/Experience

Knowledgeable and experienced in operating with recognised business tools and analysis models commonly used in best practice analysis and continuous improvement methodologies. Experienced in working with or in military organisations.

b. Education/Training

University Degree in business administration, engineering, economics, public administration, operations research, business process engineering, management information systems, accounting, finance, project management or related discipline and 4 years post related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 5 years post related and 2 years function related experience.

c. Language

English - SLP 3333 (Listening, Speaking, Reading and Writing).

NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.

Desirable Qualifications

a. Professional Experience

1) Trained and experienced in planning at the strategic level for organisational success. First-hand experience of developing, planning and implementing significant organisational change in large multi-national organisation.

2) Qualified Project Manager with 5 years experience.

3) Sound knowledge of PRINCE 2 principles.

b. Education/Training

A Master’s Degree in one of the following fields: strategic change management, business administration, public administration, economics, social sciences coupled with 6 years of experience in corporate headquarters, where duties have included a significant role in major business change programmes, managing complex programmes or on large procurement projects.


Personal Attributes

The position relies on a high capability individual for analytical and strategic thought who is able to manage complex programmes and projects, taking into consideration multiple factors working simultaneously. Requires little supervision. The incumbent may furthermore be required to display creative thinking in proposing the adaptation of existing rules or creation of new procedures to comply with new situations. Integrity and communication skills, both oral and written, are essential to the satisfactory performance of the full range of principal duties of this post. Must be able to handle detail accurately and at the same time to have an overall picture of the organisation as it relates to requirements. Frequently works under pressure and expected to handle heavy workload and long hours. Possesses good inter-personal and communication skills; displays courtesy, understanding and tact when dealing with others.

a. Professional Contacts

Internally: Chief of Staff and other Flag officers, staff members and their supervisors at the ACOS and DACOS level, Office of Finance and Legal Advisor.

Externally: Policy/decision markers at JFCNF; NATO agencies; HQ NATO; host-nation military organisations and services, Local National Representatives, National Military Representatives at ACO.

The purpose of contacts range from exchange of information to negotiation without committing JFCNF.

b. Contribution to Objectives

The work of the incumbent impacts both directly and indirectly to the work and objectives of JFCNF. The work will directly impact the strategic objectives of the organisation and will refine the efficiency and effectiveness of the management process to deliver capabilities.

This post reports to the Senior Business Analyst/Team Leader


Duration of contract: not to exceed 12 months. Upon budgetary approval, a further contract may be offer.

In view of the nature and of the urgency of the temporary positions we are looking to fill, it is important for candidates to be available for temporary employment on short notice. In practice, this implies either being in possession of valid NATO security clearance at the time of application, or having been in possession of such a clearance with the possibility to reactivate it swiftly. We therefore only encourage applications for temporary positions if you are already, or have previously been, in possession of a valid NATO security clearance.


Applications are to be submitted via email to JFCNFSPTJ1Recruitment@jfcnf.nato.int and include a Cover Letter (max 1 page), Curriculum Vitae (max 2 pages), relevant certifications and two professional references.

DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents.

Current and past civilians working for NATO or any Coordinated Organisation, shall indicate their last grade and step held (next to job title), and specify the name of employing NATO body or Coordinated Organisation.


A) Only nationals from the 30 NATO member states can apply for vacancies at JFCNF.

B) Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.

C) Due to limited capacity, we are unable to accommodate Candidates’ individual telephones or e-mail enquiries. All candidates will receive an answer indicating the outcome of their application.

D) Feedback will not be provided to unsuccessful applicants.





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Norfolk, VA 23551-2490

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